The call Center informed to cancel the service, I should send an Email to [Email Removed] After numerous emails which started on the 29th of January I can not get them to contact me to cancel the service. From what i read here from other neotel customers this seems to be standard practice and I ...
I have made a payment to Neotel on 01 November 2012. The bank account has been verified with Neotel on a few occasions. However, after they have acknowledged receipt of the money, it mysteriously disappeared again from their banking account. Now I receive mails from their attorneys daily. It is of ...
Hi, In September 2012, I went to the Neotel Store in Menlyn Retail centre to purchase a phone. I asked about the coverage in my area before I paid and I received a confirmation that coverage was great in the area. I went on a purchased the phone as I required it for my maid to call in case there ...
SAFETY AND OVERALL WAREHOUSE OUR TELEPHONE LINE OUT OF ORDER FOR 3 DAYS NOW AND NO RESPONSE KEEP ON TELLING US THEY COME BACK TO US. WE ARE RUNNING A BUSINESS AND ARE LOOSING MONEY ...
Arrived at the shop 13:50 today. Message stuck on door said back in 10 mins with a tel number. Waited 15 mins then made a tel call to the number - was told that he was busy and would be back in 10-15 mins. After more than half hour and 3 sms's, the shop was unlocked at 15:05. No apologies to us who ...
I am utterly convinced after my experiences and after reading the complaints here, that Neotel is willfully defrauding people out of their money. I cancelled my contract in September 2012 via email. Received confirmation in October 2012. Since that date Neotel has kept on deducting money from my ...