Neotel has absolutely ignored me for the past 4 months, they have a sagging trench in front of our business which will eventually be a massive hole in the ground preventing clients from entering the premises, they have not bothered to contact me and have missed several deadlines to effect the ...
I discontinued service with neotel in 2011..and was continued to be billed by the accounts dept... I took it up with the escalations dept. and even explained the situation with the Mac Roberts legal team... i was cleared after many months of haggling and explaining... i even informed one of the ...
Over the December holidays I did not take my Neotel modem with me as there is no coverage at my holiday home. I decided to unplug the modem from the wall due to the risk of lightning. To my suprise the December account shows usage up to 400 Mb over this period. When I queried the usage, they ...
I spoke to an agent yesterday about getting a line to my office, he check the area and told me we could have a fiber line! i then told him my requirements and he told me some one would get back to me... i am STILL WAITING? ...
Hi My Name is Carol I would like to complain about the service that I got from the service that i got from your clients service center, I went there on the 19th of January to report my lost data stick, I spoke to this Indian girl who told me that i should pay R400 to replace the old one, Which I ...
The Neotel contract expired and was closed on the 3 December and Neotel continued to bill me and process debit orders. fianlly after numerouse complaints on Hello Peter and sending a complaint to ICASA I received a statment on the 01 February wiht a balance due of 9 cents. Today I was handed over ...