Had such high hopes for Neotel, finally a company that had great potential to put Telkom to shame, connection service was good to start off with, pricing fair but customer care deteriorated through the months. When I signed up over 2 years ago, Neotel were eager to help. A year later I moved to an ...
The Neotel prepaid option was recommended to us and we bought the prepaid hands-free from them 3 months ago. After purchase the phone only worked when you stood outside to get reception. This went on for about a month till we decided to return the phone in order to get a land line version with the ...
I have been with neotel for some time. I just moved from North Cliff to Craigavon, Fourways. The signal is very poor. I contacted Neotel and asked about putting an aerial up. They said that won't help as I have a weak modem. They advised me that somebody will call be the next day (which does not ...
Useless service! I have had no response from my queries on 21 February 2013 nor 12 March 2013. We have been waiting six months for any assistance. Neotel switched off our phone today, and after a lot of "discussions" they informed us that the problem is not with them but with our lines at ...
I have recently received an email from Neotel telling me they have recently made huge improvements to their service and call center... blah blah blah. To be honest I have never dealt with what appears to be such incompetent fools. They haven't ever been able to assist me telephonically and that is ...
For the last few days my e-mails kept bouncing back as undeliverable with the messages saying that the e-mails are flagged as Spam (which it wasn't). I checked my Mail Server's IP on MX Toolbox, but that was all clear. I then checked 2 of my ISP's (In this case Neotel) IP addresses, and both of ...