My Neotel handset speaker has apparently stopped working so I cannot hear anyone who calls me. When I contacted the Customer Care centre, I was told that I must take the unit to my nearest outlet to be swapped out with a replacement unit. There are now only two outlets, one in Fourways and one in ...
I am really tired of being overcharged and not having the issue resolved efficiently. I am also tired of explaining everything a million times to different people because one passed the buck to the next. I am currently paying a rental service of R399 for a service I cannot use because Neotel fails ...
Order a prepaid line in April and was assured the line will work in my area by tebogo at the call centre. I paid for the service via internet and did not receive the phone in the promised 48hrs, I had to complain and then after 3 days my phone was delivered. I then called to complain about no ...
Thanks to Hellopeter.com, Neotel took care of my situation promptly!!! Great response! Thanks a lot. ...
First and foremost I mailed Neotel's consumer mail address all 7 attachments that were needed to do a change of ownership on one of my Neotel lite prepaid telephones, they claim they never received the mail although I got an automated mail response confirming that my mail had been received. After ...