This is my third complaint on hellopeter in past 2 months. Neotel is pathetic, period. Didi confirmed to me in writing that my service will be terminated on the 24th April 2013 and that i will be refunded monies owing to me. My service has not been terminated and i emailed her on Monday 29th April ...
I have cancelled my monthly contract with Neotel on 23March, fully following procedure of giving them 20 working day notice and now over the month later they continue to debit my bank account even afteri received notification from their customer retention department where they informed me that i am ...
I have been unable to send mails for days as the Neotel servers are down - NO notification of this was given to their customers nor was any information provided on their website. Upon calling Neotel, their calls just go unanswered. When eventually my call was answered, I was transferred from pillar ...
I noticed when trying to send mail through Neotel's smtp server that my mail was being bounced back with the message "550 5.7.1 Recipient not authorized, your IP has been found on a block list" - this occured on Tuesday / Wednesday / Thursday - having googled and ascertained the fault was ...
Since Saturday my Neotel home telephone and internet dongle has been out of service, I have contacted the call centre numerous times which is most frustrating as I have to walk around to get a single first of all. I have left my details for the relevant people to call me back on my cell however I ...
A buddy and I are starting up a company. The company is fully registered and everything, but we are not operational as of yet. My buddy then decided to go get a telephone contract with Neotel. He applied in the company's name. He then sent his personal bank statements and ID doc to accompany the ...