After all the complaint's Neotel could not do what telkom could do for me, telkom came to install my new line with out me paying one cent, all i do is pay my subscription fees and all ended well, in the beginning I thought Neotel would have been better for me, they could not offer what telkom gave ...
THIS IS ABSOLUTELY SHOCKING!! CAN NEOTEL REMOVE THIS BAD CREDIT RATING EFFECTIVE IMMEDIATELY!! I closed my account with Neotel almost 4 years ago. My lawyer has been in contact with their representative (MacRobert's) and this is still unresolved. Neotel has blatantly NOT resolved this and loaded me ...
Multiple follow ups, unanswered, during application for account - once approved, installation took place but was not signed for and workmen left equipment - no invoices received for first two months of service, despite my requests (unanswered) - then received sms telling me that account would be ...
I phoned Neotel today to apply for the Neoflex Wimax uncapped deal at 512kbs. The operator told me that my area doesn't support uncapped but only a 5gb cap how does that work? He also could not give me a valid reason but said I can always take a capped package for exactly the same price? How can my ...
I was offered an upgrade which sounded worthwhile. Five months later, hours on the phone, a long list of reference numbers and countless promises to call me back have still not resolved my issues. Initially I was told that they can't help me so I might as well cancel my contract (Ref, number ...
I phoned Neotel sales on 14 May and I applied for a modem. I was promised by Muzi that it would be delivered within 2 working days. I was advised to email my RICA documents he same day so as not to delay the process. I sent them the same day. I was phoned by Muzi to say docs were received and that ...