I have requested that my Airtime limit on my account be set to R 300 per month. This would mean that once the limit of R 300 is reached, outgoing calls will be prohibited but still allow incoming call. This also means that on the first of every month, the New Credit Limit would begin for the new ...
Hi I have had a neotel modem for over 5 years now and recently changed over to a 2GB data that is supposed to be capped for R99 per month total cost. In April I received a call from an in the Neotel accounts office talking to me like I am wrong and did not pay my account etc etc where as previously ...
Our Neotel internet is down on a daily basis, we have to restart and reboot and unplug the router at least 5 times everyday in the hope of getting the internet to work. I have been calling Neotel at least once weekly for the past 5 weeks. On the 20th May I requested they send a technician out, they ...
I applied for a neotel contract. I have had a telkom line for 30 years. I just received an email from neotel stating that my application has been denied. Their 'credit matrix' system turned me down?! I have never been denied credit in my life. My financial situation is as follows... I OWN a house ...
Last year in July I bought a dongle for R799 for 24 gig. I use it extensively and it was finish in early February. Then I bough one in February, but this dongle was really slow. After 2 months the dongle couldn't work anymore. I Took it to neotel n1 city, then sent two emails to consumer@neotel, ...
Switched from the ugly big T... company to Neotel about 15 months ago for landline connection and service was absolutely impressive. Logged complaint 29 April 2013 that unable to login to my website account. Response promised for 24 hrs. Escalated fault 10 May 2013. Again response promised for 24 ...