We have just had a neotel Wimax installed at installation i asked the tech that i wanted a 2 meg line and he said sure just phone the office they will sort it out. This is now day 2 of holding for a call center. AND NO SERVICE. first we were told we have to wait 3 months, then we were told its not ...
I have had just about enough of Neotel and its incompetent, non caring and generally unsympathetic accounts people. I cancelled a Neotel month to month contract of mine two to three months ago in favour of a new better service from Neotel. But instead of cancelling the account the at Neotel have ...
So much for all us hopefulls that thought Neotel would give Telkom a run for their money. The entire day, my internet has been slow, but also most of the day actually non-existent. I have complained about this before, and Neotel gave their normal response: "we will be in touch regarding your ...
Just when i thought my problem with Neotel has been sorted out, after they admited they have late-debit my account, after contract was terminated - things gotten worse beyond what any reasonable person can expect. This is UNBELIVABLE!!! After i reported them on Halo Peter - they have maliciously ...
Their response that someone will contact me has not happened. They replied on the 09.05.2013 and I am responding today 14.09.2013, stating that they have not contacted as yet. If it takes this long to respond how long will it take to fix the problem. Is there another company worst than NEOTEL. It ...
I'm extremely disappointed with the quality of service i received from Neotel. On Tuesday last week i purchased a recharge voucher for my Neotel line. I tried several times to load the voucher credit but i kept getting a technical error. After so many attempts and holding the line for over an hour, ...