Yesterday I got a Statement of account from Nasua Mobile which reflects that I have an account with them. When I visited their branch here in Grahamstown, to my surprise they got all my details and when I asked for the number dailed from the cell phones which was bought using my details, I dont ...
I was a client of Nashua Mobile for 12 years. Last year I decided to cancel the contract and convert my nr to pay as you go. While the process wasn't very smooth (lots of calls/emails/faxes answered by very little response from Nashua) eventually it was done, and my nr was pay as you go, and I was ...
I submitted an application for a new cellphone contract on 22 Dec 2012. Up until now I have not received any outcome. Surely it does not take so long to get a yes or a no. The lady I have dealing now no longer even takes my calls. What is also making me nervous is the fact that I signed all forms ...
On Saturday 12 January 2013 i cancelled my BBM services and only mine, at Nashua mobile Elardus Park but my wife's BBM services got cancelled instead. She is on her own contract and our contracts are in no way linked. Now Nashau mobile wants to charge her R59.00 to reactivate her BBM services. ...
I received a statement and realised that I was double charged for airtime, my limit is R100.00 but I was charged 2x that amount. I made contact with Nashua Mobile and Maureen Ramokone gave me an unsatisfactory answer that I went over my call limit because of network delayed billing, my frustrations ...
I recently sent in my phone for repairs and was given a refurbished unit which was faulty and then got another refurbished unit which is also faulty. The technical manager personally delivered the current device because he could not explain how the refurbished device was sent out without being ...