I don't understand why a company the size of Nashua Mobile is unable to keep account notes. I have explained my query to 3 separate agents and every one of them fumbles around for 15 minutes (no exaggeration; I checked the call time) trying to figure out what I am talking about. Why is it that one ...
I have requested for someone to give me a call instead i received an sms. i have to buy a new sim card to active BIS AS I NEED IT. i have requested a termination and was informed that my contract would be terminated and an amount was given to me telephonically that would have gone off my credit ...
I started a query on the 10 th of December. After numerous calls and e mails i finally received my money that Nashua Mobile wrongly deducted off my account on the 9 th of January. The only problem being that they paid in R 1011.00 less than they had to! Nashua Mobile decided that they are going to ...
My university going daughter has used one of my Nashua Mobile Contract numbers for the past 7 years, yet since extending the Contract for a further 2 years about 5 months ago, she has had no airtime available on that Contract. When enquiring personally through a local NM outlet, I have received no ...
I recently upgraded a contract with Nashua Mobile in November 2012. My sister is the one who is using the phone. Before the end of December i was greeted with a bill that says i am owing R1198 for the two contracts i have with Nashua mobile. They said the phone in question ran a bill R667 despite ...
After a telephone converstation with client services, I was told to please send an email for written confirmation to cancel my data contract. I did this on 26 October 2012. Knowing that a month is needed to cancel the contract I accepted that I still had to pay the monthly payment in November. But ...