I'm currently on the line with Customer Care for the 3rd time today with a mess they caused. Trying to upgrade my contract after receiving an SMS. Drove all the way to Brooklyn yesterday where I requested for a phone to be kept aside for me. Got to Brooklyn store just to be told that there is a ...
I had an account with Nashua Mobile, which I have closed. Unfortunately I overpaid on the account, and an amount of -R428.42 was registered. Having immigrated to Australia, direct telephone communication is difficult, however I did call them in July 2012, to have the money refunded. After giving my ...
I have been requesting that my data sim be activated, I have contacted Polokwane Branch 4 times and the call centre 5 times. Each occasion I am assure that my SIM will be sorted out within 2 - 24 hours. This is now the fourth week that I am trying to have the SIM activated and the RICA completed. ...
I filled in a claims application two weeks ago. Feedback was promised within 2 days... it is now 2weeks and 2 days later and still no response. Nashua refers me to the insurance company, which is not my work and supposed to be Nashua's service (I am a client of Nashua, and not the insurance's), but ...
I cant understand why this simple messaging service still does not work. This is my 3rd email to HelloPeter concerning the non existent SMSing from my cellphone. Each time I write a complaint Nashua Replies with speed and really give me the impression that they will have it working ASAP except ...
I upgraded the phone 2weeks back and asked 4 a white phone and did not even get a call from them to notify me that the phone was there. i returned the phone to another branch so that can order the white one and that time the phone was still sealed since the lady in carlton refused to open it for ...