Phoning the call centre and following the voice prompts to "cancel data and voice services" you get to an operator. Upon hearing that you want to cancel a service they put you through to "client services", for which you are kept on hold endlessly. This is completely unacceptable! ...
I am so disgusted in Nashua Mobiles level of service I logged a complaint. I called on the 3 of Jan and the only thing Nashua mobile has done was respond to me on hello peter! Is this how u treat ur customer! If I do not hear anything from Nashua mobile with regards to having my airtime of R128. ...
On Monday I went in to the store to upgrade my contract because I need a new phone. My phone only works if it is charging. I wasn't looking for a state of the art new phone, I simply asked for an upgrade on my current Blackberry. I was told they didn't have stock and it would take 3 to 4 days and I ...
I have a 3g internet contract and when I called to apply I SPECIFICALLY told the consultant to lock it when it reached it's data bundle and that I NEVER want an additional cost for going over the bundle amount. In December I was billed over R1000 instead of R149. I called and spoke to a consultant ...
I Have been waiting 2 days for a cell c contract sim activation and with no help. i keep phoning in and im told they will handle the issue asap with their network department, only to find out that when i phoned another of thier sales rep she informed me there was no such department. ...
Firstly we I've moved from a topup 315 contract to a talk 240 they have removed me from call per second. On the topup 315 ive spnd no more that R500 a month. Now with the talk 240 they bill me more than R1000 a month for the same amount of phone calls. Secondly whenever BIS is down they blame ...