So like many others.. i have been throttled on a 1mb line, no one lose to telling me what acceptable is. So i apply for a 2mb line (as was advised by one service rep, after consideration) call support and with attitude im told that the 2mb standard line is not for me. Now im told i MUST get a 2mb ...
I have been a loyal mweb customer for 11 months now. Even when my speeds were never 100% I sticked with them now I am being throttled 24/7 because i went past the magical number they dont want to disclose. Save yourself the headache and go with another isp. The customer support is. Please do not ...
Since 1st October 2013 our Company realised that we are not receiving some emails and that our outgoing mails also do not reach the intended destinations. I have contacted Mweb's technical support 3 times and every time no solution was offered and Telkom was blamed for poor line quality. It is ...
I have cancelled my service on the 1 Oct with Mweb bcos they throttled my uncapped ADSL so much I can hardly surf the net... they have just lost a loyal customer... why do they have uncapped ADSL in the first place when they cap and throttle uncapped ADSL services... they even worse than Telkom... ...
I telephoned Mweb on 28 August to request an upgrade of my 3G data package. After I had made it very clear that for several months I had not received any response to my system-based requests for an upgrade, I was led to believe that the new device would be delivered around 7 days after receipt of ...
I moved to Mweb because my previous ISP was very difficult to get hold of, I ended up moving just to find out Mweb's uncapped ADSL is a for them to get the customer to pay more money (its quiet ingenious if you ask me). They offer the cheapiest uncapped ADSL among the competition BUT what you only ...