Good Day. For quite a few years I had an uncapped account with you but have had to move to another ISP due to your excessive shaping policies (Even on a sunday evening) I however have downgraded my ac to 1gb due to my e mail address, I don't want to mess around with a new email, The thing is I have ...
I have cancelled and not used my adsl account with MWEB in over 7 months. They keep charging a montlhy fee. I just get thown around back and forth in the call centre. I don't want to send a fax and get charged for another month! Please could you cancel my account immediatly? Thanks so much! 10773100 ...
First off, I live in a house with 7 people in Newlands. Nevermind doing downloads, we go through a chunk of data just with everyone using the line. So it was inevitable that we were email warning we might get throttled by Mweb on their 2mb Premium uncapped line. So we decided to try the 4mb line to ...
I have had problems with my airmail on Mweb. Firstly they have lost all my email address in my contact directory, and now I also notice that my inbox, sent and drafts folders are duplicated. I have contacted them time and again in the last couple of weeks to no avail, as no contacts have been ...
Hi we recently upgraded from a 1MB line to a 2MB line and now suddenly everything is so much slower, we have the data only package from mweb and the line from telkom, the telkom line upgraded earlier in the year when we still had the 1MB line but now since we upgraded the data from mweb everything ...
After a so-called upgrade, I was basically left with no internet for 3 weeks. Then I contacted MWeb to downgrade to my original package, effective 1 October. I was still billed for the more expensive, useless product that I "upgraded" to for the month of October. From the start of ...