Previous complains https:///mweb/complaints/harasment-continuing-to-crimanal-activity-1159591 and https:///mweb/complaints/constant-bad-service-1038166 still has reference. After promises and publicly responding on Hello Peter to the the previous complains that the situation has been resolved, I ...
I have been with mweb for 6months the first 4months that i was with them i had no connection or download problems, after the 4th month they started to throttle me which i dont mind if you specify how much i can do on an UNCAPPED line. Now throttle means kill my line i cannot even browse a simple ...
I took MWeb's Uncapped ADSL package based entirely on their assurances that, while they shaped traffic, they would never ever throttle the account. After only 1 month with them, they did away with that offering and, without warning, moved me to a different package (no change in price). Despite this ...
After submitting an application for a simple domain and hosting package last week Wednesday 25 Sept I called on Friday 27 September and was promised that I would have my FTP details within an hour... two hours later I called back only to be told it would be close of business... needless to say I ...
After cancelling my ADLS with MWeb on the 10 August, the amount was debited from my again again this month. On inquiry, it appears that someone at MWeb did not notify the accounts department, and hen the debit order. Now to get my money back, I have to wait 14 days. So they up and then dictate to ...
Have received a letter from ITS that I have been handed over to the attorneys as I owe MWEB R236. I then phoned them, they just told me to phone MWEB. I then phoned MWEB and after several cals and transfers got through to the accounts collections department. I spoke to a man who took my details and ...