I am an exsisting subscriber to Mweb. I called in August to apply for a Mifi connection at home as there are 4 of us that use laptops. I was told that there were no Mifi units available but that a rep would contact me as soon as they became available. After 2 months I had still heard nothing so I ...
So I awoke to see my line handling a massive 20kB/s, checked the Mweb account section on their site only to see that I was throttled at 35GB, this is outrageous. My usage over the past few months has been declining significantly and yet I get throttled, no warning, nothing. I have long supported ...
After being throttled by MWEB, I asked for the policy detailing how the throttling is implemented and lifted. I asked for specifics for their vague statements of "standard usage" and asked them to quantify what was considered "standard" or "non-standard" usage. I was ...
When we signed up to MWEB in March it was for a 1 meg Uncapped UNTHROTTLED line special they were having. Now they have completely broken the agreement and ignored what i have signed up for. PLEASE DONT ever use Mweb, even if its for gaming, streaming any form of internet usage you will be ...
Again I am being victimized by your "unfair"! usage policy. The only thing that's unfair is mweb using us a guinea pigs to get there system working correctly. While you guys sit back and test your throttling system we the paying client must still pay normal rate for a system that's not ...
I am on a uncapped product from mweb. When i joined mweb i was on a unshaped uncapped product. After some time i enquired about the uncapped product for R199.00 per month. I was assured by the salesperson that I would not be shaped or throttled at any stage. During August 2013 a letter was send to ...