I have phoned numerous times and emailed numerous times complaining about my internet connection which is totally unreliable. If it was not for the fact that others of your users are experiencing the same problem, I would think it had something to do with my computer but NO it is MWEB's connection ...
To Mweb, i have been sending emails and seems noone wants to answer my few questions. i got the 1MB uncapped and when i signed up the contract, T&C's just said AUP and nothing specific abt amount of data usage. now in the middle of the month i get throttled, and i when i tried to cancel i am ...
SINCE REQUESTING MY SERVICE TO BE MOVED WEEKS AGO I HAVE NOT RECEIVED NOR BEEN ABLE TO GET ANY FEEDBACK AT ALL ON THIS. THIS MORNING I TRIED AGAIN AND AFTER HOLDING ON FOR HALF AN HOUR I WAS CUT OFF. NOT ACCEPTABLE. ...
This is a warning to anyone who is thinking of buying into Mweb. DON'T DO IT!! Look at all the complaints they have received. These pirates are full of and empty promises. I've been throttled for almost a month because these 's think 60gigs is too much for a uncapped line. I complained before and ...
I cancelled my 1Mbps ADSL account with Mweb on Friday 4 October 2013. I completed the form and emailed it to the email provided by Mweb. Still heard nothing from them, not even an acknowledgement that they received the form. I phoned them this morning and the accounts consultant, Valencia, said ...
After having upgraded from a 2Mb to a 4Mb line from Mweb my internet speeds have deteriorated terribly. Sometimes I am barely able to browse the internet, let alone download even small files. This is shocking after having shelled out extra for the 4mb. I will from now on be recommending against ...