I use MWEB as my supplier for a internet service I am supposed to be supplied with a 1 MEG UNCAPPED line. Last September I noticed that I was unable to download mail or connect to web sights and I had to frequently reboot my modem in order just to keep my internet running. After a thorough ...
I informed MWEB that i need to cancel my services due to me being unemployed and they are unwilling to assist. I requested for immediate cancellation and they informed me that they can only cancel at the end of November. I made the request in writing on 5 November 2013 and telephonically on 1 ...
Last week I received an email stating that Telkom is upgrading their ADSL lines. I am currently on a 2mb line which was already upgraded to a 4mb line a few weeks ago. I am currently paying R599 for the 2mb line. When I go onto Mweb's web page I see that the the 4mb package costs R449per month. I ...
My internet has been slow for months now, and i have been in contact with mweb on a number of times. they do some tests then after a wile they reset my line then my internet works good. Then after a few days my internet is slow again and at times there in no internet at all. At the moment i'm ...
We are still waiting for a response on our progress for adsl line. the previous time we moved we had the same issues. now a year later its the same. sending emails - response that the technical department is notify and somebody will phone me. 3 days later and no one has phoned me. can it be ...
I applied for 3G contract at MWEB. The same day I asked the consultant what they need. I filled in the forms and scanned it in. So I did my part. I wanted to hear back from. I sent the forms on 20 November 2013. I phone to day to find out what the status is of my order. The consultant informs me no ...