A Warning to all business users considering Mweb Business as a hosting provider. They are incompetent in every sense of the word, this includes billing, customer relations, technical support and VOIP services to name a few we have experienced. They took R24 000 form our account via debit order ...
I called to find out what had happened with add on product we applied for... 45 minutes later and listening to their irritating jingle on repeat... and today again for over 45 minutes just to activate the cellular dongle. Pathetic. Automated password reset deficient which made me call the call ...
I have now been battling with MWEB's Poor Service for over 3 months. Problem Still unresolved. Contract Canceled. Yet receive email threatening legal action as i have declined to pay last remaining month's bill, due to POOR service and Breach of Contract. Surely you can Never expect anyone to PAY ...
Dear MWeb I ordered two new Smart Devices through FNB and needed a second 3G account, I want to thank Lulu Masangu from your Eastgate Store for her excellent service last night, she was extremely helpful and friendly, it just took a few minutes to arrange everything and the sim was activated late ...
MWEB is now threatening to BLACKLIST ME because of their inefficient sytems of not dealing with cancellations correctly, needless to say i am absolutely livid because they are making their problem my problem. I cancelled their contract which i could not use because of the Telkom line not working ...
I cancelled my Mweb service on 31 July 2013 with an email to the accounts department. Due to their mismanagement, they only contacted me back on 5 August 2013, stating that I have to fill out a specific cancellation form, and that my service will only be suspended at the end of September 2013. Even ...