I purchased a 3-G card as a birthday gift for my dad for 13 November 2013. I received the device on 19/11 and was called on 20/11 to activate the account. After 24hrs i tried to connect using the 3-G card, but it did not work. I called and was told that all was connected on Mweb's side and that I ...
Mweb's customer care is non-existent. Since 8:00am this morning (3 Dec 2013) am trying to get through to their help desk, sales department. In March this year I applied for a NEW 4MB ADSL LINE - which is bonded with our current 4MB line, in the contract they said that there is a promotional gift ...
I have a R99pm contract. On 26th November I received 2 invoices for November - both for R264.07, a credit note of R58.32 and outstanding amount = R469.82. How does this relate to R99pm? I queried immediately - got automated reply promising reply withing 24-48hours. Received response only after 6 ...
Hi I have a huge amount that has been billed in my account. I am subscribed to my 3Gig for R169 per month but during these past two months I have been billed R1080 for 31/10/13 and this month I was billed R1029. Can you please explain to me why am I billed so much. Please note: I have logged a call ...
Our internet has been extremely slow over the past few days, is there some kind of problem with the line? Seacom? Or in my area? ...
DOWNLOAD SPEED (ON UNCAPPED 1Meg DOWNLOAD SPEED HAS TRICKLED DOWN TO DIAL-UP SPEED WAITING FOR 30 MINS FOR CONSULTANT TO ANSWER AT CALL CENTRE. ...