Our internet has been extremely slow over the past few days, is there some kind of problem with the line? Seacom? Or in my area? ...
DOWNLOAD SPEED (ON UNCAPPED 1Meg DOWNLOAD SPEED HAS TRICKLED DOWN TO DIAL-UP SPEED WAITING FOR 30 MINS FOR CONSULTANT TO ANSWER AT CALL CENTRE. ...
So I contacted Mweb two weeks ago to get an adsl line and ISP. After being told it would take 10 working days to get things sorted. I now find out that although Telkom confirms that the line is with Mweb, Mweb says the line has been cancelled. Bear in mind this is the third differnt thing I have ...
I called the MWEB call center last week (Thursday, 28 Nov) as I wanted to upgrade my line speed from 2mbps to 10mbps. I was told to get hold of Telkom and ensure that my line was upgraded with them and once done to contact the call center again. I have just called the MWEB call center (Monday, 2 ...
I have been calling the call centre since 09h00 this morning with eirther no-one picking up or when i get hold of someone (only twice) since this morning, they not the right people to talk to and transfer me to someone who never picks up. I have e-mail the cancellation department with no response ...
I've moved to my current address 2 years ago and have not had a day where I had internet for the entire day. My ADSL keeps on dropping alot during the day. I've phone 100's of times and then a port restart happens and then it goes good or a few hours then, the same again. Telkom has been there as ...