Problem 1: I ordered a 2mb line more then a year ago. I have been paying for it but only get 1mb. I was offered a 4mb by Mweb couple months ago and said please sign me up. The guy then phones me and tells me I have been upgraded to 2MB (and of course line is still 1mb). Telkom informed me that the ...
Once again I have no Internet connection. This has been happening for several months know. Phone MWEB for support, they blame Telkom. Phone Telkom, no problem on the line. Telkom even came out to test the line. Thanks Telkom, at least your customer service rates higher than MWEB's. I have know even ...
MWEB and telkom blame each other for problems on ADSL line MWEB won't give official letter stating that the telkom line speed is at fault as it is higher than theirs This looks like a way to force people to buy a high line spped. I have already been forced to buy a new router as this was also ...
Mweb Mweb Mweb! Your false promises have gotten you a lot of clients. Just a little advice... don't advertise such good uncapped deals and speeds if you can't cope with the overload. My problem comes with the speed of the line, yes i understand there can be problems but surely they shouldn't last ...
I phoned in today to find out what is wrong with my ADSL line, find out its a misunderstanding that happened the last time I phoned. I am now trying to rectify the mistake, its been 25 minutes and still no assistance. I think you should change the advert on your site from switch to MWeb in 15 ...
Our company has had Mweb uncapped ADSL for more than a year without issues. We made the mistake of complaining that we are paying for our service but are not receiving statements or invoices. Also that we noted Mweb offers double the ADSL speed we get for the same price we are currently paying, but ...