I upgraded from a 350MB data contract to a 2GB data contract with MWEB in December 2010. I get billed for the 350MB account and an excess for everything I use over that at an exorbitant rate. The problem has never been fixed and MWeb have to manually fudge figures every month to get my account ...
I have started to process to get an 1mb/s uncapped line from mweb on the 27th of May 2013. To date mweb says my line is in working order and refers the matter to telkom, and telkom says the line is working also, but they do not communicate to each other on this matter. Every time I phone to get ...
After 9 years with Mweb, spending in excess of R50k a year, I was left with no alternative than to cancel all our contracts with them. Quick to sell a solution but unable to offer any service therafter. We've quitely stomached their horendous service and followed their ridiculous cancelation terms ...
I have logged a query on Friday, 31 May, regarding uncapped hosting and Website SelfBuild. Three phone calls later - made to Thulani (morning of 31 May); Rosheen (afternoon of 31 May), and Shuneez, probably the rudest and unhelpful of all on Monday, 3 June - and still no response or resolution. Why ...
So, did an application for adsl data with mweb (telephonically) was told, will get 2 months free data etc etc etc... salesperson emailed to me an application form and a data migration form that had to be printed, filled in and signed and faxed back to them... I did not complete this process for ...
For the previous month i had a base cap of 1G plus carry over of approx 500 meg totakl 1.5G. I used approx 775 meg in the new month. Today my account shows for the new month... 1G... base plus ONLY approx 225 meg carry over. So... Does Mweb fork on a LIFO or FIFO regarding the usage??? I have a ...