It has been 5 months since we have applied for an upgrade to 4mb on our 2mb ADSL line. Mweb has passed the buck to Telkom, not responded to my queries. The only response we get is: they will see what the problem is and get back to us. I've not had any explanation why this is happening. We have ...
Try for the last week to get a cancellation from. I want to cancel my current contract that expire soon. I send mail to [Email Removed] but only receive automated message "We are terribly sorry to see you wanting to leave MWEB." but no further service. ...
I cancelled my account on email 14 May. It is a month later and I am still being billed. I have not received a email confirming my cancellation. ...
I have tried to change my data bundle from Telkom to MWEB on their Website. The application form on the website did not want to accept my suburb and I eventually cancelled the process. The next day Mr Sha-Ebrahim Gamieldien, phoned me and we discussed the process to change over. Fax: 0215967654 / ...
After weeks of promises I have now come to my wits end! This is my final post before I cancel this useless, pathetic, almost non-existent service and take out a new contract with Telkom direct... which may not be any better, but better the devil you know than the one you don't. At least they can't ...
I would just like to thank Ghareeth at Sales for his awesome customer service. Keep Up the good work [URL Removed] should reward Sales guy like you. ...