Logged complaint as unable to access email. mweb must have reset the wrong password because now we can't access the internet at all. Get a landing page. Haven't been able to access the internet in days as a result ...
Two and a half months after my mother's dial-up was converted to ADSL some irregular data usage occurred to the cost of over four times the capped agreement premium. At the first sms notification to my mother of reaching the cap I e-mailed MWeb billing to query what was causing this as my mother ...
Called Monday 20/05/13. Complained that i had no internet. We did a few pointless tests and the agent determined that the router was faulty because he tested my line and it came back fine. I went out and bought a new router, R800 later only to find out i had the same problem. You can imagine i am ...
I have been a customer of Mweb since they started and have had good service from them until now. Since they upgraded/changed their message centre I have had nothing but problems. The new look is terrible and has lost the functionality of selecting any of your 'from' aliases. I also log on with my ...
I called Mweb re my email outbox. I called the Centurion branch and spoke to Clifford Kgobokoe. I explained my problem to him in length. He sent a brief, non-descript email to the Service Desk. Luckly he included me in the mail, so when Sergio Bergstedt from the service desk asked for information, ...
I got a new ADSL router, I tried to connect to the router, but it prompted me for a password. I have been a mweb client for many years now and I have only ever used one password for them, but for some strange reason this password did not work. I called technical support for assistance and here my ...