It is with elatedness that I write this compliment and urge any prospective ISP customer to migrate or start a new service with MWEB. They not only look after themselves and their bottom line, but understand when a service offering deteriorated and what needs to be done to rectify it. It might have ...
We are experiencing inconsistent speed on our 4meg ADSL connection and tried everything for the last three months. Telkom tell us to contact MWEB and vice versa. The standard answer is reset your modem or tell Telkom to do a port reset. People in service center can't resolve problems. They just ...
I logged a call with Mweb regarding the poor quality of my connection as well as my line dropping all of Saturday 1 June 2013. I received the standard MWEB RESPONSE "If the problem occurs again, I suggest contacting Telkom at such time to check on the line. Your data service is via MWEB but ...
I am signed up for a 2mb uncapped premium line. At present the best download speeds I have got are 20kb/s. This is ridiculous. How am I to pay for such pathetic speeds. Above that my line cuts out at least 2 times an hour. Thus it interrupts all video calls. I am using the video calls to contact ...
Mweb has been absolutely useless for the last week or so, their 'fair usage policy' is absolute garbage. I've been throttled to 19KBps on a 2Mbps line. It's as if they're forcing customers to pay an extra R150 for a premium account. Going to switch to a better ISP as soon as this contract is over, ...
I am currently writing this from my phone as I can't get my router to connect to the Internet long enough to do even the simplest of tasks. Over the past few days my Internet has been off longer than it has been on. This leaves me wondering what I am paying for as a consumer. ...