AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - Mweb quick to sign up clients... then NO delivery | #127375

Mweb
Mweb quick to sign up clients... then NO delivery

I have logged a query on Friday, 31 May, regarding uncapped hosting and Website SelfBuild. Three phone calls later - made to Thulani (morning of 31 May); Rosheen (afternoon of 31 May), and Shuneez, probably the rudest and unhelpful of all on Monday, 3 June - and still no response or resolution.

Why do you sign up customers for a service you cannot provide?! Considering NO ONE at MWEB calls to update with a call, or responds to the emails sent, maybe you can just do the job and get things working?

REF - CAS-1995576-2XRVLL
REF - CAS-1993581-SNF7RP
REF - Contact 20130603008065

Date:

Company: Mweb

Country: South Africa   City: Technical

Category: Telecommunications

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