Got a call from whoever does direct marketing for you guys - about ADSL. This was a call on the phone which is listed in the OptOut database. Please sort your damned selves out - I'm sure it's not good for your brand. ...
We have sent a second request to [Email Removed] and Nigel Karra - MWEB with the completed form on the 07/05/2013 and still no reply, we currently have 5 uncapped accounts with Mweb all of which I've applied for ADSL line transfers and I'm strongly considering taking my business elsewhere. The fact ...
I could not believe the fantastic service I got from Shuneen at Mweb Canal Walk. I took in a 15 page application form (with other supporting documents) to upgrade my ADSL package. It was already late in the afternoon and my intention was merely to drop off the forms. Little did I expect Shuneen to ...
To whom it may concern. I have been dealing with Ralph Pool from Mweb escalation dept. regarding my line issues, ever since I upgraded my line to a 4MB uncapped I have been having issues, and now when I want to challenge the account I am getting no results. Basically what happened is that the buck ...
I would like to compliment Anthea on her great attitude andpatience. She went out of her way to follow up on our applications, and made very sure we understood the product we were signing up for, as well as understanding our needs. Thanks for your efforts! ...
I really now have NO time for a call centre agent that shouts at a customer NO MATTER HOW DIFFICULT A CUSTOMER IS!!! Do the call centre agents NOT understand that they may not be talking to a dummy on the other side!! I called the centre with an email problem, firstly after holding ON FOR 20 ...