Recently the company I work for had it's website taken down. I contacted technical support and eventually they came back with an email telling me my CMS system was out of date. This is untrue, and I have since verified this. My problems are as follows: 1. The gross incompetence from mweb that lead ...
I cancelled my 2mb uncapped data service with mweb, giving the full 1 month notice period and I still get billed. I am sick and tired of companies that are quick to complain if you don't pay them, but when it comes to them not billing you anymore they go right ahead and take your money. Its ...
After my first complaint about the insane throttling on the uncapped service a agent phoned me and explained a bunchnof stuff to me that i already knew. Any case i already cancelled the service but obviously i still have to recieve the next months service. So know ive bared with the 0, 15Mbps speed ...
On the night of the 29th May I emailed Mweb as my site had stopped working for a reason unknown to me, it simply gave an error. The following morning of the 30th May, I received a response from a lady who forwarded my problem to webhosting. I waited the whole day as well as the whole of the 31st ...
I upgraded my 3G contract to a 2GB Cell C contract at the beginning of May. I emailed all the supporting documentation and was promised delivery within 7 working days. No one from Mweb phoned me to inform me of feedback regarding my application - I had to follow up and find out what was going on. I ...
It is absolutely ludicrous that someone living in the year 2013 must pay close to R2000/month for Internet usage! Obviously this is how your company makes money, by completely ripping people off and not informing them of better deals that you have. Why would you when it suits your pocket just fine! ...