What is the point of having a "Call Me" facility on your website if I have to wait 24 hours, and still no call from mweb. Totally useless, that's what it is. Perhaps I must take my business elsewhere? ...
What a bunch of!! And doing business without FICA documents! I spoke to Bramwell (consultant) to transfer my internet package from Telkom to Mweb. He sent me the forms (which I completed) and he expressly stated that if I did not provide the supporting documents (for FICA purposes) within a week, ...
I asked m-web to cancel my account with them multiple times, they did so 3-4 weeks after i requested cancellation but charged me for a month of internet I did not use, this was after charging me for an ungraded account that they did not upgrade, ie increased price, no change in service, then they ...
For those considering going for MWeb's uncapped products, be warned: 1. Your usage is calculated over a rolling 30 day period where if you exceed a threshold you will be throttled. This threshold parameter is not published and is not provided when requested of MWeb. Your throttle will be activated ...
We recently opted for an upgrade from Mweb from a 4 meg uncapped Business Cisco 8 Series service to a bonded ADSL service. There was never any mention of any cap as we had none on the prior and had been using in excess of 100 mg per month. All correspondence to do with the upgrade never mentions a ...
TRY LOGGING ONTO THEIR WEBSITE TO APPLY FOR A LINE WHAT A WASTE OF MY TIME AND SHEER FRUSTRATION I WOULD RATHER GO BACK TO TELKOM ...