I had a claim through 24hr mobility which I got through MTN. Firstly I had to phone the insurance company to help me with replacing my previous cellphone. Natasha helped me with this claim trying to provide me with MTN stores that had my cellphone in stock but she could not get a hold of anyone, ...
I AM MTNSP CONTRACT SUBSCRIBER.FEW WEEKS BACK I GOT AN SMS WITH AN INTERNET LINK SAYING THAT THERE IS A PICTURE FOR ME.AT THE BOTTOM OF THE SMS IT SAID THAT ITS A SUBSCRIPTION SERVICE SO I DELETED THE SMS. THE FOLLOWING WEEK ALL MY AIRTIME WAS GONE.I GOT ANOTHER SMS SAYING THAT I MUST RECHARGE ...
I took a contract for a BB 9900 phone @ R369 PM, I've been experiencing endless software issues with it. Within a month of taking it the phone started rebooting on its own, Booked it in to have it checked and a software ugrade was performed after a WEEK.After it was resolved but was short lived as ...
No proper signal at my place. Complained to the relevant call centre & a ref. No. Was sent via SMS . A booster was promised to be installed within within 15 working days. About 3 months has elapse. Till today no response. I had call them on several occasion, more promises but no action. ...
I have cancelled contract It was March this year, because there was a dispute between Me and MTN, I was supposed to upgrade the contract on January I didn't, i called them because they increase the money I asked the why they charging g me I don't have a new contract or upgrade my contract they told ...
On 10-09-2013 at about 9:00am, I checked my balance via the *162*... and my airtime balance showed R0.00 with 10 free sms'. I called in to 808 and wanted to find out where my airtime has disappeared to, but no one can give me an answer. The lady that assisted me the morning said i should call back ...