My Apple phone had a problem with the micro speaker and I took it to the store for repairs. Coincidently the serial number on the sim tray and the phone did not correspond but I still had the invoice and the box in which the phone was delivered to me. The device was given in on the 20th August 13 ...
I signed a 24 month contract with MTN. Blackberry Torch with R200 airtime, 25 sms and BIS of R59 (Uncapped Internet) all of a sudden MTN decides to change the uncapped BIS services and limit it then claim the customers currently on contract wont be affected. Well ever since this change their ...
Thanks to Brad de Wet, Helen and Kimce from MTN Cell Network for restoring my faith in MTN following shocking service I received from MTN Direct. Brad immediately responded to an email I sent him regarding my issues with MTN Direct and put me in touch with Helen and Kimce, who processed my ...
"Hello JohnstonP, Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records you have been in contact with our insurance division and they have advised that ...
I have been with MTN for a number of years now, first on prepaid and then on contract. In all those years I have always recieved amazing service and would like to thank MTN for many years of great service and no troubles. Going for a new phone and a new contract I sadly have to go to one of their ...
I have had endless problems monthly whereby my speed is throttled when it should not. For the past 3 days I suffered 'time-outs' because of slow speeds but my usage is below 3Gb. Why are CSPs allowed to give pathetic service without compensation? ICASA need to fine them heavily and we should only ...