I am due for an upgrade and a guy from MTN direct phoned me yesterday to offer me a new phone since my contract 071 872 4272 has expired. I told him that I am going to do my research on the phones he is offering and he can phone me today to see if I will continue with the phones... and suprise, ...
I called the Corporate call centre, wanting to upgrade my contract. I was aware I would no longer be approved for this contract as I no longer work for the company (i freelance for them). I stated this at the begninning of the conversation. The lady continued to assist me with the contract, costs, ...
I have not been able to connect to the Internet from my phone since this morning after fighting with a useless IVR and having my call cut i was three times i was finally able to get through to someone they were not able to help at all, the only thing they can advise is i call from another phone or ...
I applied for a contract with MTN for a Wi-Fi Router for our home. I explained to the consultant, that we may need a booster because the house is a double storey. I was informed, to take the router and if a booster is required to call in, a technician will come out and install a router at no ...
Hi my name is amanda i am a pre paid customer of MTN . I have being trying for over a month to get hold of thier customer care with no luck they are experiencing heavy call volumes every day the whole day, and the voice promp would say please try again later. my problem is everytime i load airtym i ...
Good Day, During last month we were informed that we were handed over to the legal department. My problem is: We were unaware of amounts outstanding. (R696) We phoned in March to inform them we will not be renewing and when the contract is up it needs to be cancelled. This was never cancelled and ...