AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Never responded or attended to complain | #205400

Mtn
Never responded or attended to complain

No proper signal at my place. Complained to the relevant call centre & a ref. No. Was sent via SMS . A booster was promised to be installed within within 15 working days. About 3 months has elapse. Till today no response. I had call them on several occasion, more promises but no action. Eventually E-Mailed a cancellation letter to relevant Dept. Decided to keep the contract going when I was told to pay in full for the duration of contract. Honestly speaking I can't wait to get out of this contract. Never again will I deal with Mtnsp.

Date:

Company: Mtn

Country: South Africa   City: Pretoria

Category: Telecommunications

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