I received this response to my complaint: Hello rohorsley, Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the original copy was already sent and the second ...
Reference number: 6795862 This is the 3rd time I'm trying to get someone from MTN to assist me with me connectivity issue! I don't have reception in my office or at home in Pretoria East. My Iphone5 is dropping calls all the time!!! Please help ...
Original complaint lodged 17 August 2013 at MTN Canal Walk (Century City). Posted a complaint on Hello Peter on 27 August, was subsequently contacted by Verana/Rehana of the Complaints mangement team. Called her on 5 September she promised to sort my complaint out by Friday, 6 September and give ...
I logged a complaint about the signal and requested my contract be terminated with no cost to me as a result of mtn not delivering what I am paying for! I pay good hard earned money and I get nothing but bad service in return! I have logged a signal issue with the call center and I have filed a ...
I recently returned from Malawi and had seen that from my MTN active unbilled balance that I had talked for thirty minutes and was charge over 2000 rands. This equates to R74 per minute based on the statement on the system. I wanted to know how the amount was calculated and the rate used to ...