My query for the following ref number 3036486 and 3057626 is still pending. I don't understand why MTN want the bank statement because this was a cash deposit, and how they say that it is an incorrect bank statement when it has the bank stamp. I even went to MTN Greenstone to try and sort this out, ...
I personally visited the Elridge branch of MTN to convert my BIS Service to BES Service in order to receive work e-mail on my smart phone. This was at 9am on Friday 24th January. MTN have managed to discontinue my BIS Service without installing BES effectively reducing my smart phone to useless. To ...
For the past 10 months, MTN has overcharged me by R170 per month as they 'forgot' to remove a promotion that should've expired on my account after 24 months. I have been charged interest on outstanding accounts, that actually have not been outstanding and am told today (Wed, 2014-01-29) that there ...
I took a new contract with MTN (Mobile Communications) on 3 Dec 2013, receivd my new phone, my prepaid no was ported 2 MTN contract, I used the phone for 5 days. on Mon9th Dec I returnd the phone due to a defect. I was told a new device wil b ready 4me on Frid 13th Dec, I waited 2 long. MTN cud not ...
I had a very bad month last year (oct) in which i used so much of my internet on my tablet (which if thought will cut off - by the way) which didnt' and goT a invoice for over R5000.00. Dudiffully I paid this and from there recieved the utter ridicules invoices from last year my payment are not ...
I have lodged a query with MTN, by dialing 808 on my cell regarding the pricing which was wrong on my account. I have a structured deal where I pay a reduced fee of roughly R330.00 instead of R429.00 for my contract. There has been months where I have been charged R380.00 and MTN was unable to tell ...