So as per my previous complaint, I've been without a phone now for 3 weeks tomorrow. Last week Friday I was told my phone would be replaced on Monday. I have phoned Daniel on Monday, no phone, Tuesday I was promised the courier would be there later, phoned later, still no phone. It is now Thursday, ...
When cancelling my MTN contract I was asked to please consider upgrading as MTN will give me a substantial credit for being a client since 1997. After thinking this threw I decided to upgrade only to be told that I cannot upgrade without a green bar coded ID. I phoned in and explained my dilemma ...
Went on Monday to MTN near Wonderpark spar in Middelburg and the assistant there gave us great service helping my husband with sim-swap. Thanks David for great service and overall assistance. No hassles! Number for MTN shop there 013 243 2153. ...
A MTN account was open on my name without my consent. MTN has been helpful in getting this matter resolved BUT they refuse to CLOSE the account my credit profile which reflects negatively on me. I have tried numerous times to speak to the MTN legal dept. without any success even after MTN confirmed ...
I stay in Cedar Lakes & work in Braamfontein. I'm currently looking to purchase an iPad Air so I searched the net yesterday looking for retailers (obviously close to where I stay) that sell the product. MTN Cedar Square was listed so I called them, spoke to a lady who told me that they do not ...
I phoned 808 regarding a billing query after I was mislead by an agent who told me that nothing is due on my account. The complaint gave rise when I got an sms from MTN notifying that my account is not up to date and needs to be paid, firstly I phoned MTN on 03/01/14 and spoke to an agent, Thabo ...