MTN are refusing to repair the Charing port of a 3 month old Sony Experia handset and claim that it is I who broke it intentionally ...
I took an upgrade with MTN and cancelled it the following day in July 2013.They have since been billing me for it and when i contact them to have this cancelled they would reverse the airtime, data and smss they send to me, but suspend my services after they would debit the incorrect bank acc which ...
My phone was faulty the screen will freeze and the battery didn't last but on the 22 jan the store called saying my phone is back but it was more damaged cause the battery couldn't feed proper, so the book it in again till today no feedback when i call to enquaries call centre consultant Tshepo ...
I have tried to upgrade and complete a sim swap. Took long enough to get the phone, but the sim swap experience has been nothing short of shocking. I spent most of yesterday chasing up or trying to get some one to follow up, and just dead ends or automated responses. Furthermore, the automated ...
I bought a Blackberry Q10 from MTN. Phone went in for repairs. after you have to stand in a que for more than 45 min. Only 3 people helping you with everything. Sales, repairs, TAKING OUT NEW contracts (we all know how long it can take) After 2 weeks i was informed the phone was ready for ...
After standing in front of a queue in Cresta MTN for 25min I requested a written quote for a Samsung S4 for insurance purposes as my phone (new only 2 mnths old) was on sunday and my insurance requested a quote. The gentleman who helped me seriously didn't have a clue what to do so said we don't do ...