I already upgraded in September, but you still have not corrected my details on your system. I have been paying for an internet bundle for 4 months now, and it still has not been loaded onto my account. The service providers in Mooirivier Mall have loaded the request to fix this repeatedly over the ...
This is over 7 months that I've send my faulty Sony experia Z to mtn for repair and till today all I ever hear is that the matter has been escalated. My question to who on earth do they escalate to as 7 months later I'm still sitting without a cellphone. To make matters worse my number has benn ...
Been a client with MTNsince 1996, my average billing per month was in the region of R450.00. InJuly-August-September-October-November of 2013 I had to pay in an enormous amount of close to R20 000.00. which was an average of R5000.00 a month -which had set me back. I approached MTN at mt edgecombe ...
I posted a complaint on the 17th of January via the Hellp Peter website. MTN responded on the 21st of January. The response was that the complaint was being escalated to Regional management. A week later and I have yet to heat from anyone at MTN. In the meantime I am paying for something I do have. ...
I have two contracts in my name, one that i use and one that i got for my mom. in Dec 2013, i phoned MTN and asked whent this contract would expire and how i could go about cancellaing as my mom has left the country and i do not need this extra contract. they told me the contract expires in Jan and ...
Details for complaint ID 68850 Date and time of complaint 02.12.2013 Supplier branch MTN FESTIVAL MALL KEMPTON PARK Agent Name VICTOR - 011-975-5328 I've handed my Blackberry 9900 in at Kempton Park Branch. The young male told me it will take 3 days. It took 3 weeks. I received a refurbish ...