Good Day My dad is due an upgrade to an existing contract and wanted a another new line contract with MTN. He wanted 2 iphone 5s Gold phones. I took him to MTN Westwood store in durban to fill in all the paperwork that needed to be done. We were told we needed to wait a week for stock to arrive. We ...
Hello Peter MTN Boulevard centre Vanderbijlpark I renewed my contract with MNT on 13 December 2013 the phone was faulty. MNT took in my phone on 11-01-2014 to have it repaired or will give me new device, they said that I would have my phone within 7 days It is now 20 days and I have not received my ...
I wrote a report. you reply 7 jan... means nothing still no answer... think we have to esculate to ombudsman, i think mtn took money for something we didnt use, because to date no proof to what happened.. you said to be prioritised, what does it mean to you? ...
We took out a data contract on the 21.01.2014, when we got home we decided to try it out but the speed was slow and it kept dropping the web pages. We go back to the store the next day to explain the problem and ask for a refund and the consultant Lucas who was extremely rude and arrogant kept ...
My husband died on 21 October 2013 I went to MTN (MMTV) bethlehem to cancel my husbands contract and ask to change it to prepaid because we run a business and I need to keep the number. Gave them all the documents. After a while I received a call and said it can be done but I must pay R4200 I went ...
I purchased my BlackBerry Z10 from MTN in Rietfontein Road, Boksburg during March 2013. Last week I got an Error BB10-0015 message on my phone and took it the the store where it was bought. I was told that it must be sent in for repairs and to take it directly to the repair centre in Northrand Road ...