Hi I purchase Nokia Lumia 920, via MTN Direct in November 2013, and on the 17th of January 2014 the phone just died, it was no longer switching on at all, I reported it to MTN DIRECT, an agent advice me to take it to the nearest store, on the 18th I took it to Protea Gardens Mtn Store and was ...
Isubmitted new debit order details in Dec, I got an email confirmation that all is done. Now i got an sms that I am owing. Why? ...
On The 21/01/2014 I was told by an MTN consultant that there were two contracts opened in my name without my ID number and my knowledge. I even checked on Home Affairs website as there is no duplicate ID, I then went to the police station to do an affidavit stating that two contracts numbers ...
I have been trying to cancel my mtn wifi contract for the past month and every time I try and contact them I sit with the phone to my ear listening to some stupid music that just aggravates me even more. I suppose this is the typical service that a leading telecommunications provider serves. I will ...
I posted a complaint a while back about MTN and how bad service I was getting from them. Guess what, nothings changed. I was contacted about this issue and a Lady spoke to me and explained which I still found was a big bunch of rubish. And I was told that because I receive data on the 21st of every ...
MTN have charged me for 'Content' billing of R10 per day. When I phoned to complain they wash there hands and say I must phone Mira Networks? Mira Networks are not the ones who are billing me - MTN is!! They say they dont need to proove that I have subscibed for this service nor do they need to ...