Have been out of the country fo 3 weeks. On 27/10/13 received sms from MTN "Thank you for purchasing an Internet Bundle during our Internet promotion". I have neither seen or purchased any Internet bundle from you. Do not even think of charging me for this. I will take legal action if I ...
Today i received a message saying that my account is in arrears and that my account will be suspended. I have had a debit order for years now. According to the sms if i don't pay the money into their account my service will be suspended. I tried calling the contact centre TWICE and both times i ...
When your cell phone provider sends you an SMS on the 31st of a month to tell you that your account payment is overdue... AND THEY THEMSELVES HAVE IT ON DEBIT ORDER FOR THE 1ST OF EACH MONTH AND HAVE DONE SO FOR THE LAST 6 YEARS... Bad idea guys, bad idea. Kindly get your records straight. ...
BOOKED MY PHONE IN FOR REPAIRS ON 07/10/2013 FOR REPAIRS AS THE PHONE WAS JUST DEAD, CONTACT REPAIRS TODAY TO CONFORM WHATS HAPPENING AS I RECEIVED NO COMMUNICATION OF ANY REGARDS REGARDING MY PHONE ALL TO FIND OUT MY PHONE IS STILL UNDER GUARANTEE BUT IT HAS BEEN VOIDED CAUSE THE MOTHERBOARD IS ...
In December 2012 I went to Namibia on holiday and took my cell phone with me. I was able to use the BBM facility throughout my holiday. I then received an account for R1, 555.04 for January 2013 and R4, 459.58 for February 2013. In January 2013 I tried to sort out my account. In February 2013 I ...
VERY close to cancelling my contract with MTN (amongst a few 100 other people, that I have seen in posts). I have no words for MTN & the people you hire. My complaint has been forwarded to CPA, MTN Head Office as well as Sony Head Office, so that i know my issue will be resolved. HOWEVER maybe ...