Hi, i Phoned MTN and logged a call to get my Loyalty points transferred after it was lost when i upgraded my account. 2013-09-24. It is now more than a month later and still no one got back to me. Now i need to attempt to get someone on the line again. Took them 11min to answer. Now it took another ...
In February this year I upgraded to a bigger contract than I had before. A few weeks went by and still according to the airtime and data I receive I was still on the old contract. Its STILL like that. Ive been to the Paarl mall MTN several times and all they have to say is that it is in the system ...
After the last complaint which was never resolved i decided to pay the outstanding balance on the account, because things were not explained to me properly i did not not do a sim swap and have not use their service for almost a year, nevertheless i paid for the amount that was "owing " ...
I phoned the MTN Retentions Department last month, end of September 2013, to find out if they have any special deals for me since I've been a loyal customer since 1994 . The Consultant I spoke to then told me that I can phone them the following month because then I'm due for upgrade and will be ...
Reference is made with regards to the attached Claim Notification from MTN. I feel that the clauses in question are totally irrelevant in this regard, that is: oProvisions 4 of MTNSP Equipment Insurance Policy The handset shall not be used in conjunction with any other MSISDN without express ...
I was interested in upgrading my contract with MTN, so I scanned through their Y'ello deals booklet (16-31 October 2013). I went to my nearest MTN Store on 30th October and asked for an upgrade to the Samsung Galaxy Tab 3 7", surprisingly the MTN employee informed me that they are out of stock ...