I lost my phone (Sony Xperia V) on Saturday Oct 26 and am insured with MTN insurance- I went to the MTN Blue Route shop to find out what I should do, they couldn't do anything and said I should call the insurance call centre. I did this and after about an hour and half I got through to someone who ...
I have been billed for 3 months R369.00 for? this morning MTN deducted R1299 from my account for what i don't know. it would be nice to receive a bill or something so that i can budget for this. I have been waiting for over a month now for my billing statement and everytime the email to say it's on ...
I cancelled my contract with MTN on the 1 October 2013 and ported my number to 8ta mobile. The contract was cancelled as MTN lost my upgraded mobile phone REF: 103 871 074/103 997 848/104 022 901/104 085 958. My BIS was cancelled and the upgrade cancelled. My bank account was debited this morning ...
MTN!!! Please explain why you overcharged my account? I have been paying R399 for more than a year already but today of all days you decide to bill me R428??? Please explain how you managed to that up and not notify me regarding this? I would like to get some feedback regarding this by today. ...
On the 21 September 2013, my MTN debit order went off and i saw it was more than usual, i called MTN to ask why they billed me more and they said its becaue for the first year of my contract i received 75MB for free but the second half of my contarct i have to pay for it. I said to the consultant ...
Hi On the 4th of October I took My HTC desire X phone (IMEI # 358835042587276) to an MTN store in Vereeniging for repairs because it just went dead on me. Claim type: Warranty. Now mind you that there were no physical defects when I booked the phone in, even the lady that was booking it in agrees ...