I got myself the Samsung S4 in mid August, and already my battery is giving me problems. Its off within 10 to 15 minutes and its inflating as if it is going to burst. One of your consultants in Bank City Jhb, a light skinned lady refused to take my phone in for assessments, said it was over ...
I have cancelled my contract and it was fully paid off, now blacklisted, i do not have an MTN number as i have ported to another network therefore yourself service (0831808) does not allow me to speak to a consultant. My Name is Sibusiso Kubeka ID: 9006305336081 I Need Someone to call me back on ...
After my initial compliant 30/09/2013, I received feedback from Veronica REQ:2741274 . She was so apologetic and said this would be escalated and sorted... a MONTH later STIL NO ACTION. What's happening to my request Veronica?? Here is the old one: On 1 July 2013 I upgraded at MTN. I received a ...
I signed up with Mtn for a top up and normal contract, whereby on the top up there was an agreement of a certain amount will be allocated each month. That has not happened instead it's lower than the agreed amount. On the other contract it has been not active for a couple of weeks, whereby am ...
After being asked by MTN Head Office to deliver documents to a MTN branch I was amazed at the rude, ill-mannered and down right amateur way in which the Clearwater "second in charge" handled the matter. Step 1 - ask for original I.D. Step 2 - If client does not have ID send him away Step ...
I got an Xperia on contract from MTN. The device was faulty so I sent it in for repairs on 23 October 2013. The service centre did a QA assessment and decided it was not liable for warranty. They were supposed to send the phone back untouched as it failed QA, however, the phone was returned with ...