Upgrade end of july, phone got stuck after 2 weeks took it back for assessment got a new phone which got stuck after 8 days took it back for assessment which this time around i spoke to the manager-Given that should it be approved after assessement i dont want the same handset, she said they were ...
I have never experience poor service like MTN call Centre. This company is sick it seems as if there is no leadership within MTN. was done under my name. I reported last week even today no one from MTN telling what to do. I have calling call centre disputing this problem and getting promises that ...
Absalutely horrified, my worst nightmare. Recently purchased a samsung note and sony xperia z. When asked if we want insurance we said yes because we wont be able to replace a r10000 phone. The lady (samantha) stated that we should not be worried if the insurance does not show on the monthly ...
On 11/05/2013, I upgraded my handset. The contractual agreement explained by the consultant is as follows: Nokia Asha 311 Smartphone on MTN 200 Anytime at R149 and Broadband of 1GIG with my own device at R69. I requested to keep the Top Up and was informed that to keep the Top Up, a R10 will be ...
I have been with MTN for a number of years now. Every single month my contract payment is deducted via debit order. I have NEVER missed a single payment!! I have now receid a sms asking me to make payment into their ABSA account to avoid service suspension!!! Does MTN know how to manage their ...