I complained on the 29th October about my phone being in for repairs 6 months out of 18 months. The reply from mtn was not good enough for me as they are passing the buck to black berry. I don't have a 2 year contract with black berry I have it with mtn. Now again my phone is in for over 10 days. I ...
On 7th August I was billed for R2900 on my contracts at MTN which normally cost - R1200. After investigating I found that my data package that normally cost R149 was R1680. I called Customer Services on the 17 August and explained my situation they ensured me that the data section will contact me ...
I have a phone that I need to claim on. I was given a number to call. firstly the voice prompt asks for the cell number the query relates to and it doesn't accept the number on the fist try, I had to put it in several time and often I was cut off as it just didn't register my number. I have a ...
Middle Finger As Greetings, I have been trying to contact the MTNSP Insurance on 0831236084, the option to check if my claim has been received indicate that, my claim is not received. When choosing the option to speak to a consultant, i hold for minutes, no consultant attempt to pick the call. it ...
I ordered the iPhone 4S for R1999 on Mtn website they had a special at R1999 for an iPhone 4S on prepaid. I have the order number and paygate reference number. The money has been deducted from my account on Tuesday 07-11-2013 but they do not have the order on their system!!! 2 days have gone by and ...
I recently upgraded my Talk 1200 contract with MTN which on average costs me R1900 a month at the moment excluding my 2 years prior to that of a R2500 monthly bill paid to MTN. I recently got the Sony Experia Z ("Water Resistant amazing phone") marketed well by both MTN and Sony, ...