I got a contract through FNB for a MTN 2gb Broadband internet package, it was delivered on the 4th Nov, I activated the sim, the next day nothing was working, I contacted Mtn, after they put me through every department I got to the right one, we were on the phone for so long trying to figure out ...
Good morning I would like to complain about the bad customer service from the MTN call centre (083 123 3667), The person on the other side could not assist me and is not able to let me know if my phone has gone for dispatching, and yesterday when i called the same number to find out why i haven't ...
MTN has debited my a substantial amount for my ipad contract, i have logged a query for itemised bulling and was told it would take 24 hours, this was on saturday, i still have not received any feedback, MTN needs to urgently attend to this as i have never gone over the contract usage and they have ...
Received the bill for September which amounted to R 2000 when the SIM card is not in any device. I called customer support (Ref No. 105383803) where I was not helped at all. My query was escalated but have not received any feedback since. I reported my tablet around the 2nd October and did a SIM ...
19/07 2013 I took possession of a Samsung galaxy s4 purchased from MTN Hemingways. Since Day one I never had the joy of using my handset without charging every 6 to 8 hours. I attributed this to the fact that I use my handset quite a lot as I use it to co ordinate my business. My problems gradually ...
After initially starting of at fair speeds (3Mbps upload/ 1.8Mbps down), the speed of my data dropped off to simply ridiculous levels. (0, 3Mbps up/ 0, 12Mbps down) This happened over the last six months and is constant, day and night. The 3g is used in a router at home and not for traveling. I ...