My mobile phone was out of my car on 13 Oct 13 with some other goods. When I relapsed what had happened I called MTN call centre to block the SIM card and the blackberry handset. I was advised to call back with the serial number and that the sim was blocked. I got home and called to advise the ...
MTN is such a reap off- the only thing they are good at is apologizing as they continue to bill me when I don't even have a contract with them- my reference number to my on-going dispute is 105138520. I spoke to Jacky (retantions department) on the 15.10.13 and she promised me that 7days after our ...
Since yesterday I tried to get hold of the call centre. I have a claim related query. Have faxed my claim form to 011 912 5122. I hold on for 15 minutes, no one answers, i can hear how they put me back into the queue. I need to know what else they need for the claim, and how long will I wait for my ...
Got to the store at 18h00 and I was told they are closed and can't help me. Shocking service especially from one of the consultants called KEABETSWE! He was very arrogant and rude and this is not the type of service customers expect. It seemed to me like they close the store at 5 minutes to 6PM. ...
To whom it may concern. On the 3rd I went to MTN Maponya to claim my phone (iphone 4s). I was assisted by Mpho Langa, who lodged a claim to the insurance by sending an email with no attachment what so ever. I then went to the same store to do a follow up on the 4th and Mpho was on leave, but Zanele ...
After 8 year of no incident Mtn has decided to rob me, my ordeal started September 20 when i received am sms stating my inclusive data bundle had been removed from my contract (200mb) i complained it took a week for them to credit my data in the meantime out of data rates applied (R2 /-- per mb) OF ...