I have upgraded my cellphone to Z10 at JHB Bank City (FNB) 4 month back. I was told verbally that my installment is R420 a month, deibit orders that is debited on my bank statement its R480 a month. I ma not happy at all. I have been a client for MTN for more that 5 years now. surely i need an ...
I contacted MTN Store Name: MTN Direct Outbound to order a phone online. I ordered the Nokia Lumina 820. A few days later i received my phone via delivery. This was at the end of August. A week ago i was typing a message when a fine hairline crack appeared on the screen. The phone just stopped ...
For the last 10 days, I have been trying to apply for ACTIVE ACCESS with MTN but without success. As it involved a 15 page application form, I specially went to the walk-in branch at Canal Walk. A young lady scanned the pages but, somehow, overlooked 3 pages. She never bothered to make sure that ...
I e-mailed a complaint to MTN, and received a reference number MTN REQ:2345983 on 02 July 2013. No feedback on the complaint was received after this date. It appears that MTN just does not care to provide feedback. ...
I'm very disappointed by MTN for charging me R25.44 for data off which I was told that its free for period of twelve months there after it shall be cancelled. When upgrading my contract at MTN menlyn I was told my monthly instalment will be R399.00 and now I'm surprised when receiving my MTN tax ...
Upgraded/migrated to a new contract 28/10/13. New LTE sim still inactive DESPITE escalations. Using old sim. On 31/10 ZERO minutes/data and 13 smes left!!! Allocated on 27th! Valencia Shabalala said I 'forfeited' all of the above. Interesting! I accepted 'MTN forfeit policy' and bought once-off ...